Responsible Gaming

At Legendz on legendz.bet, "responsible gaming" means treating our social casino and social sportsbook entertainment as a conscious, controlled leisure activity rather than a way to make money or solve financial problems. Even though Legendz operates as a sweepstakes-based social gaming platform (not a UK-licensed gambling operator), the same behavioural risks can arise if play becomes excessive.

Players in the United Kingdom should be aware that legendz.bet is not licensed or regulated by the UK Gambling Commission (UKGC) and operates in a social gaming grey area for UK residents. This means UK-specific protections such as UKGC-approved Alternative Dispute Resolution (ADR), IBAS, mandatory fund protection and GamStop integration do not apply to your use of Legendz.

Within these limitations, Legendz is committed to helping you keep control. We provide information, voluntary safer-play tools and access to independent support resources so that you can observe your own behaviour, set clear limits and reflect on when it may be time to pause, stop or seek professional help.

Risk Awareness

Gambling-style play, even in a social sweepstakes environment like Legendz on legendz.bet, can lead to harmful patterns if it stops being entertainment and starts to feel compulsory. Understanding early warning signs helps you act before problems escalate.

Common Warning Signs of Problem Play

• Preoccupation: Frequently thinking about Legendz when you should be focusing on work, studies, family or sleep; replaying previous sessions or planning the next one.
• Chasing outcomes: Increasing the size or frequency of entries or purchases to "win back" previous losses or to unlock more prizes, even when you planned to stop.
• Loss of control: Playing longer than intended, ignoring pre-set budgets or time limits, or failing to follow through on decisions to take a break.
• Financial pressure: Using money needed for rent, bills, food or debt payments to fund play; borrowing from friends, family or credit to continue playing.
• Emotional impact: Feeling irritable, anxious, guilty or depressed after sessions; using play to escape stress, loneliness or other problems.
• Secrecy and conflict: Hiding the amount of time or money spent from people close to you, or experiencing arguments about your play.

Quick Self-Assessment Check

If you answer "yes" to several of the questions below, your play at Legendz on legendz.bet may be moving from low-risk entertainment towards problematic behaviour. Consider using our limits, self-exclusion tools and the external support listed on this page.

• Do I often spend more time or money playing than I originally planned?
• Have I tried to cut down or stop playing but found it difficult?
• Do I ever use money needed for essential expenses to fund my play or related purchases?
• Do I feel restless, irritable or low when I cannot access legendz.bet?
• Have friends, colleagues or family members commented on or criticised how much I play?
• Do I hide or downplay the amount of time or money I spend on the platform?
• Am I playing mainly to escape problems or unpleasant emotions rather than for fun?

If you recognise yourself in these statements, we strongly encourage you to reduce or stop playing, speak to someone you trust and contact the independent support services listed below. Remember that, as a social gaming platform without UKGC regulation, Legendz cannot provide the same level of statutory protection or dispute resolution that applies to UK-licensed gambling operators.

Limits & Tools

Even though balances at Legendz on legendz.bet represent virtual credits rather than traditional gambling deposits, we encourage you to set clear personal spending and time boundaries. The safer-play tools below are voluntary and may evolve over time, but they are designed to help you stay in control.

Deposit and Purchase Limits

When available in your account, you can use limits to control how much you spend on coin packages or related purchases:

1. Access the limits area: Log in to legendz.bet, go to "My Account" (or "Profile") and select "Responsible Gaming" or "Limits" once this appears in your dashboard.
2. Choose a time frame: Select a daily, weekly or monthly limit. For example, you might cap your total purchases at £20 per day, £50 per week or £100 per month in 2025.
3. Enter your limit amount: Type a realistic figure that you can afford to lose entirely without affecting your essential living costs. Confirm the limit and save your settings.
4. Limit changes: Reducing your limit normally takes effect immediately. Increasing a limit should include a cooling-off period (for example, 24 hours) before it becomes active, to avoid impulsive decisions.

Because legendz.bet is not UKGC-licensed, these tools are provided on a voluntary basis by Platinum Panther LLC and are not part of the UK-wide GamStop scheme. They affect only your activity on legendz.bet.

Time and Session Management

Time-based tools help you observe and manage how long you play:

• Session reminders: You may be able to enable on-screen notifications that appear after a chosen duration (for example, every 30, 60 or 90 minutes) reminding you how long you have been playing and inviting you to take a break.
• Daily time targets: Decide in advance how much time you wish to spend on Legendz in a single day (for example, 30-60 minutes) and set phone or calendar alerts to help you stick to this limit even if in-platform tools are unavailable.

Short "Time-Out" Breaks (24-72 Hours)

If you feel your play is becoming too frequent, a short cooling-off period can help:

1. Navigate to Time-Out: From "My Account" > "Responsible Gaming," choose "Time-Out" or "Short Break" if provided.
2. Select the duration: Choose a period such as 24 hours, 48 hours or 72 hours during which you will not be able to log in or play.
3. Confirm your choice: Read the confirmation message carefully and submit your request. Once started, a time-out cannot normally be cancelled until the chosen period ends.
4. Use the break well: During your time-out, reflect on your play, review your finances and consider seeking independent advice if playing has caused difficulties.

If any of the tools described above are not yet available in your legendz.bet account as of 2025, you can still apply the same principles yourself by setting strict personal budgets and using device-level or third-party blocking tools described later on this page.

Self-Exclusion

Self-exclusion is a stronger step than a short time-out. It is designed for players who recognise that they are no longer able to control their play and need to block access for an extended period or permanently. On Legendz, self-exclusion applies only to your account on legendz.bet and is not connected to GamStop or any UK-wide register.

How to Request Self-Exclusion

1. Locate the self-exclusion option: Log in to legendz.bet, go to "My Account" and open the "Responsible Gaming" section. Select "Self-Exclusion" when available, or contact support via email or in-platform messaging to request it manually.
2. Choose the exclusion period: You can usually choose between long-term temporary exclusions (for example, 6 months, 1 year, 3 years) or lifetime exclusion. We strongly recommend selecting at least 6 months if you are experiencing clear signs of harm.
3. Read and confirm the consequences: You will see information explaining what self-exclusion means, including restrictions on logging in and using the platform. Confirm your decision to activate the exclusion. This is a serious step and should not be taken lightly, but it is often the most protective choice.
4. Record your confirmation: Keep a copy of the confirmation email or on-screen message for your records, including the start date and end date (if not lifetime).

What Self-Exclusion Means in Practice

• No access to your account: Once self-exclusion starts, you should not be able to log in, play, redeem prizes or make additional purchases on legendz.bet for the duration of the exclusion.
• Marketing restrictions: Legendz will take reasonable steps to stop sending you promotional messages based on the contact details you provided. However, because legendz.bet is not part of any UK-wide exclusion system, you should also unsubscribe from newsletters and block marketing emails from your email client where possible.
• Balances and refunds: Player wallet balances represent virtual credits and are not protected by UKGC rules regarding customer funds. Any treatment of remaining virtual balances, pending redemptions or prizes on self-exclusion will follow the platform's sweeps rules and terms of use, which may include forfeiture where permitted by law. Please review the current terms on legendz.bet for details.
• Re-opening accounts: For fixed-term exclusions, your account may remain closed until the full period expires. For lifetime exclusions, any request to reopen an account may be refused and, if considered at all, would only be reviewed after a significant cooling-off period and additional checks. There is no obligation on Legendz to reopen an excluded account.

Because Legendz is not regulated by the UKGC and has no UKGC-approved ADR, you cannot escalate disputes about self-exclusion or account closure to IBAS or other UK dispute bodies. Internal complaints and any formal disputes are typically resolved under United States law through arbitration in jurisdictions such as Delaware or New York, as set out in the platform's terms.

Support Resources

Independent professional help is a critical part of responsible gaming. The organisations listed here are separate from Legendz and can provide confidential, non-judgmental advice if you or someone close to you is affected by gambling-related harm. These services are particularly important in the UK, where Legendz on legendz.bet operates outside the UKGC licensing framework and therefore cannot offer UK statutory protections.

Local Support - United Kingdom (as of 2025)

• National Gambling Helpline (GamCare): Freephone 0808 8020 133, available 24/7 across the UK. Provides telephone support, live chat and referrals to local treatment services. Language: English.
• NHS Gambling Services: The NHS offers specialist clinics for gambling-related harm in parts of England and elsewhere in the UK. Speak to your GP and refer to the NHS website for up-to-date information.
• Online counselling and chat: Via GamCare and Gambling Therapy, you can access live webchat, email support and moderated forums that allow you to share experiences anonymously.

International Support Organisations

National Self-Exclusion Schemes

• United Kingdom - GamStop: A free national self-exclusion scheme for online gambling. Registering with GamStop (gamstop.co.uk) can block you from accessing UKGC-licensed online gambling sites and apps for a chosen period. Important: legendz.bet is not part of GamStop because it does not hold a UKGC licence; registering with GamStop will therefore not block access to Legendz, but it can reduce your access to other gambling operators.
• Spain - RGIAJ: In Spain, the Registro General de Interdicciones de Acceso al Juego (RGIAJ) is a nationwide self-exclusion register for licensed gambling operators. Spanish residents can consider registration with RGIAJ to block access to regulated operators in Spain. This does not directly affect your legendz.bet account.

Blocking and Filtering Tools

• Gamban: A paid application that blocks access to a wide range of gambling sites and apps across devices. Useful if you want a stronger technical barrier regardless of an operator's licence status.
• BetBlocker: A free, charity-run blocking tool that allows you to restrict access to gambling-related websites and apps for a chosen period.
• Device-level controls: Many mobile devices, routers and security suites allow you to block specific websites or categories. You can add legendz.bet and other gambling-related sites to your blocked list as an extra safeguard.

Family and Friends Support Resources

• GamCare Forum and Group Chat: Offers dedicated sections for affected others, providing a safe space to share experiences and coping strategies.
• Gambling Therapy - Family & Friends: Provides online groups, forums and resources for people impacted by someone else's gambling.
• GamAnon (Gamblers Anonymous for families): Support groups for partners, relatives and friends of people with gambling problems; see gamblersanonymous.org or local sites for meeting information.

All of these services treat your information with strict confidentiality within the limits of local law. Legendz encourages you to engage with them early rather than waiting until problems become severe.

Help for Family

Gambling-related harm rarely affects only the individual who plays. If you are worried about someone using Legendz on legendz.bet, you may feel uncertain about how to approach them or where to turn for support yourself. The guidance below is designed to help you reflect on your options.

Starting the Conversation

• Choose the right moment: Speak when both of you are calm, in private and without time pressure. Avoid starting the conversation immediately after a loss or argument.
• Focus on impact, not blame: Use "I" statements ("I feel worried when...") rather than accusations. Emphasise that you care about their wellbeing.
• Be specific and factual: Refer to concrete examples such as missed bills, secrecy about money or changes in mood, rather than general criticism.
• Listen actively: Give them space to talk about pressures, stress or shame they may be feeling. Acknowledging their emotions can make it easier for them to accept help.

Encouraging Support and Protective Steps

• Suggest safer-play tools: Encourage them to set strict limits, take a time-out or consider self-exclusion from legendz.bet if control has been lost.
• Promote professional help: Offer to help them contact services like the National Gambling Helpline (0808 8020 133), GamCare, Gambling Therapy or local NHS gambling clinics.
• Support financial safeguards: Where appropriate and lawful, help them create a realistic budget, separate essential funds from discretionary spending, and consider blocking apps or bank-level gambling blocks.

Support for You as a Family Member

• Family support groups: Use GamCare's online forum and group chats, Gambling Therapy's "Family & Friends" resources, or GamAnon meetings to connect with others in similar situations.
• Mental health support: Consider speaking with a GP, counsellor or psychotherapist experienced in addiction and family dynamics. Your wellbeing is important regardless of whether the person chooses to seek help.
• Crisis options: If you are concerned about immediate risk of self-harm, violence or severe financial crisis, contact emergency services or crisis hotlines available in your area.

Remember that, because legendz.bet is not UK-regulated, there is no UKGC or ADR body that can intervene directly in disputes or compel refunds. Focusing on safety, communication and professional support is often the most effective route forward.

Operator's Commitment

Legendz, operated by Platinum Panther LLC, aims to provide a secure social gaming environment on legendz.bet while acknowledging that it is not licensed or regulated by the UK Gambling Commission. Our responsible gaming approach therefore focuses on voluntary safeguards, data protection and proactive intervention where possible, rather than on UKGC-mandated controls.

Monitoring and Risk Checks

• Behavioural analysis: Subject to applicable laws and our privacy policy, we may review patterns such as rapidly increasing spend on virtual credits, very long or frequent sessions, repeated payment declines, or attempts to open multiple accounts, as potential indicators of risk.
• Automated alerts: Our systems can flag unusual or potentially harmful activity for internal review. These are risk-based checks and do not substitute for your own responsibility to manage your play.
• Identity and age verification: Legendz uses third-party KYC tools (such as document and address verification) to help confirm that players are of legal age and to reduce fraud. You may be asked to provide government ID and proof of address issued within the last 3 months.
• Data security: Communications with legendz.bet are protected using TLS 1.3 encryption and trusted certificates (for example, from Let's Encrypt) to reduce the risk of interception or tampering.

When We May Reach Out or Intervene

• Supportive contact: If we identify strong indicators of potentially harmful play, we may contact you via email, in-platform messages or other registered channels to share responsible gaming information, suggest tools such as limits or self-exclusion, or request that you confirm your circumstances.
• Temporary restrictions: In higher-risk situations, Legendz may impose temporary limitations on your account (for example, restricting purchases or access) while we perform additional checks, especially where we believe there may be serious harm or misuse.
• Account closure: In line with our terms of use and sweeps rules, we may decide to close or permanently exclude an account if we reasonably believe that continuing use would be unsafe, unlawful or inconsistent with our policies.

Disputes and complaints are handled internally in the first instance and, where required by the platform's terms, may be referred to arbitration under United States law (for example, in Delaware or New York). There is no access to UKGC-approved ADR (such as IBAS) for Legendz players. While we strive to act fairly and transparently, nothing on this page creates legal rights beyond those set out in the current terms of use on legendz.bet.

Updates

Responsible gaming standards and legal frameworks continue to evolve. Legendz will review this page periodically to reflect changes in our products, tools, policies and applicable laws or guidance in 2025 and beyond.

• Notification methods: Material changes to our responsible gaming practices may be communicated through a combination of on-site banners or notices on legendz.bet, updates within your account area, and emails sent to the address associated with your account.
• Checking the latest version: The most current version of this responsible gaming page will always be available at https://legendz.bet/responsible-gaming. We encourage you to review it regularly, especially if you rely on specific tools or protections.
• Changes to tools: The availability and functionality of limits, time-outs and self-exclusion features are subject to change. Any such changes will be reflected here and, where significant, highlighted through additional notices.

Last updated: 6 November 2025.

Contact & Feedback

If you have questions about responsible gaming at Legendz on legendz.bet, wish to request safer-play measures, or want to share feedback on how we can improve our protections, you can contact us using the channels below.

Responsible Gaming Contact Details

• Email (Responsible Gaming Team): [email protected] - for concerns about your own play, requests for limits or self-exclusion, and questions about the information on this page.
• Email (General Support): [email protected] - for account-related queries not specifically focused on responsible gaming.
• Phone: As of 2025, legendz.bet does not provide a dedicated UK telephone helpline. If you need to speak to someone urgently about gambling-related concerns, please contact the National Gambling Helpline on 0808 8020 133 or another independent service listed above.

Feedback and Self-Control Requests

You can also submit responsible gaming requests and feedback via any contact forms or in-platform messaging tools available on legendz.bet (for example, "Contact Us" or "Support" links within your account). When contacting us:

• Clearly state that your message relates to responsible gaming or self-exclusion.
• Include your registered email address and any relevant details (such as the limits or exclusion period you wish to set).
• For your security, do not include full payment card numbers or sensitive financial information in messages.

This responsible gaming page is for informational purposes only and does not constitute legal, financial or clinical advice. It should be read together with the terms of use, sweeps rules and privacy policy available on legendz.bet.